Superia Websites
Features: Orders

Manage your orders all in one place

Once you've made the sale thats all the hard work done, but it's not over yet, you have to deal with your orders and get your products to your customers, Superia makes it easy to deal with orders keeping your customer up to date all the way through the process until they recieve their goods.

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Flexible Ordering Process

Flexible ordering process

If an item is temporarily out of stock, you can set Superia to 'allow backorders’. Doing this means your customers can still purchase the item, and you can despatch it as soon as you have stock.

You can combine this with our part shipping feature, allowing you to split the order over two or more separate deliveries, each with separate tracking information and despatch note.

Keep track of order processing and mark orders as new, in progress, part shipped, on hold, cancelled, returned or completed.

Automated Customer Notifications

Automated customer notifications

Give your customers extra confidence with automatic email updates on order placement, processing and refunds.

Customise the email content to suit your business using our wysiwyg tools.


Easily handle returns, refunds and order changes

You can quickly process returns, refunds and even changes to a customer’s order within the system. Add an admin note to that order so you have a record of what was changed and when.

Best practice checkout

We’ve adopted best practice basket and checkout design ideals to ensure maximum checkout conversion. Our address book facility allows customers to save addresses for future use – saving them time and hassle.

Multiple delivery methods

Superia’s delivery methods are flexible and simple to set up. Create delivery methods based on order value or weight and set an unlimited number of price or weight tiers.

You can run any number of delivery methods – first class, next day, overseas etc, each with unlimited price bands.

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