Superia Commerce
Privacy Policy

Legal Fashizzle

We know it's boring but this is the agreement between ourselves and you.

This privacy policy sets out how Superia Commerce Ltd uses and protects any information that you give Superia Commerce Ltd when you use this website. We strictly adhere to the requirements of the GDPR (EU General Data Protection Regulation).

Superia Commerce Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Superia Commerce Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from March 25th 2018.

You should read this Privacy Policy in conjunction with our Terms & Conditions.

The GDPR provides the following rights for individuals:

  • The right to be informed - This Privacy policy is intended to be the means of information as to how we handle your data.
  • The right of access - You have the right to request the infomration from us that we hold on you at any point, this will be provided free of charge.
  • The right to rectification - If you believe we hold infomration on you that is inaccurate we will glady update this information on your request.
  • The right to erasure - This is also known as the right to be forgotten, at your request we will remove all data that we hold on you.
  • The right to restrict processing - you have the right to request the restriction or suppression of your personal data under certain circumstances.
  • The right to data portability - this allows you to obtain and reuse your personal data for your own purposes across different services.
  • The right to object - The GDPR gives individuals the right to object to the processing of their personal data in certain circumstances.
  • Rights in relation to automated decision making and profiling - You can request that your data is not used to make automated decisions about you that could have legal consequences.

What we collect

We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers
  • information pertaining to an online order such as name, address, email address, telephone number, company name and IP address

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided, as long as you have chosen to opt into these types of correspondence.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail, as long as you have chosen to opt into these types of correspondence. We may use the information to customise the website according to your interests.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Financial data

We do not collect or store financial information regarding your order or subscription.


A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

Learn how to remove cookies set on your device however disabling or removing cookies will prevent you from taking full advantage of the website features

There are two types of cookie you may encounter when using :

First party cookies: these are our own cookies, controlled by us and used to provide information about usage of our site.

Third party cookies: these are cookies found in other companies’ internet tools which we are using to enhance our site, for example Google or Facebook have their own cookies, which are controlled by them.

First party cookies

Superia Commerce

* uses cookies in several places – we’ve listed each of them below with more details about why we use them and how long they will last.

We will endeavour to let you know before we store a cookie on your computer.

Cookies set by the Superia website

Name Purpose Typical content Expires
iCookieID Used to remember shopping basket contents for returning visitors a random number generated on your first visit or when the cookie does not exist Expires after 30 days from your last visit

Third party cookies

We use a number of suppliers who may also set cookies on their websites’ on its behalf. Superia does not control the dissemination of these cookies. You should check the third party websites for more information about these.

Provider Name Purpose More info
Google Analytics _utma
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Google Privacy policy
Facebook reg_fb_gate
Facebook Social Plugin Facebook privacy policy
Twitter   Twitter Social Plugin Twitter privacy policy
Google+   Google+ Social Plugin Google Privacy policy
LinkedIn   LinkedIn Social Plugin LinkedIn Privacy policy

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, if you are happy to recieve additional contact from us then you may opt in to recieve this information.
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to us or using the online contact form available on the contact page of our website, you may also do so from your online account settings.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the GDPR. If you would like a copy of the information held on you please write to:

Superia Commerce Ltd
14 Airedale Close
NR3 2DB.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Last updated 25th May 2018