Some faq's
…and a few helpful answers
Can you help me import my existing product and customer base?
Yes, in fact we offer ‘crossgrade’ deals if you want to move over from EKM, Actinic or Big Commerce. If you’re on another system, we should still be able to help – just drop us a message.
Can I use my own domain?
Yes, you can either use that domain straight away or you can build a development site and when that’s ready, switch it over to your ‘proper’ domain.
Do I need an SSL certificate?
If you want your customers to remain on your site when taking payments (even via a payment gateway like SagePay, you’ll need an SSL certificate. If you want to use PayPal Express, Google Checkout or SagePay Server you don’t need an SSL certificate. If you’re not sure, give us a call and we’ll help with your decision.
SSL certificates can be purchased through us, we’ll install it and make sure it’s setup correctly for you. Prices start from £80 for 1 year.
Can I upgrade at some point in the future?
Absolutely. You can upgrade at any time, to any level without any disruption to your site.
Are there any hidden costs?
You might need to purchase an SSL certificate (£80) but other than that, there are no hidden charges.